Fafrees F20 Mate Electric Cargo Tricycle

Just got my bike, so far its in a good condition and is running well. the service was... fine. i wasn't getting updates on when it would arrive or if it was one the way. Not sure if that was an issue on my end, but overall I am pleased with my purchase and would recommend Pogo Cycles to anyone looking for an electric bike in the future.

I have always been a bit wary of ordering items on-line , particularly with a significant price tag. However, I need not have worried as Pogo Cycles Sales/Customer Care team based in Dublin helped me every step of the way. Apart from a slight technical glitch with the order tracking from the supply depot in Poland all went to plan. Having placed my order on 12th June I took delivery of my new Fafrees F20 Mate electric tricycle on 1st July. It arrived in a huge box strapped to a wooden pallet but actually quite easy to unpack. (Recommend you watch the excellent YouTube videos BEFORE unpacking! I did this twice and found it extremely helpful). There is serious amount of superb packing round the bike and, to be perfectly honest, it probably took longer to unpack everything than assemble the bike. Assembly couldn't be easier (again, watch video a few times first!). Everything is straightforward and not too mechanically challenging. The accompanying Gift Box actually contained all the small tools required, spare inner tube and spare brake pads! Nice touch! Excellent idea! I had the bike fully assembled and riding round my yard in about 35/ 40 minutes.
So, on to a review of the bike itself. Having never ridden a tricycle before, let alone an electric bike, I was naturally very cautious to start with but soon I was comfortably in control of everything and cruising up and down our quiet cul-de-sac. The bike design and build is exceptional. This machine is built to last and cope with all terrains and conditions. From the fat tyres to the suspension and lights (including indicators and brake light!) it is a work of art. Once I became more familiar with the control panel and operation of assisted power it was dream to ride and also very comfortable with with suspension seat and backrest. The facility to fold the bike down is amazing and very easy - great design. All in all this is one great product and, based on my experience to date, I would recommend both Pogo Cycles and Fafrees F20 Mate tricycle to anyone looking for a reliable, comfortable and safe mode of transport. I'm fast approaching 70 and wanted a safer mode of transport for short trips around town than a conventional two-wheeler. I definitely got that with the F20. Here's to more happy miles!
Only one slight hiccup was that the delivered bike did not have the extra large carrier and front basket I ordered. However, I sent an e-mail off to Pogo Cycles and, lo and behold, my new carriers arrived by DPD courier 5 days later. Now all fitted and ready for my fishing trips! Well done Pogo. Great customer service.

Recently got my fafrees f20 max. Fantastic bike. Extremely comfortable. Very sturdy. Feels very well over all. Battery is pretty impressive. Also sales team and customer support were very helpful. I’d recommend using WhatsApp to contact them. Very responsive!

This is a nice looking bike at a very reasonable price but there are a number of design flaws. First of all the battery is also the seat post. The battery/seatpost is removable and sits inside the bike frame. There is a 7mm gap between the post and the frame and a plastic quick release clamp with a lock is intended to bridge the gap and stop any movement of the seatpost and battery. The plastic clamp is not strong enough and at it’s tightest setting it cannot stop lateral saddle movement. You have to add a wedge which is not provided to stop the battery and saddle from moving within the bike frame. Secondly there is no place to install a rear mudguard. The access ports for the power plug in and the motor plug in sit above the back wheel and without a rear mudguard this area will be exposed to significant amounts of water in wet conditions which could lead to motor and charging issues.

I am obsessed with my new ebike and I am really glad I bought it through this website. Support small business!

Fafrees 26 Hailong One Electric Bike

Bicycle arrived as promised have used it regularly since and I'm very satisfied with it

The bike is lovely when it was taken out of the box to be put together it was marked on the bar

FAFREES F20 Folding Electric Bike

FAFREES F20 Folding Electric Bike

Bike is great, but delivery took longer than expected.

Great experience all around.
From bike to work scheme application made easy to follow to how quickly the bike arrived. Also great customer service. Bike is as advertised and after a little tuning it's exactly what i wanted.
Could only recommend Pogo.

Top class service !

Moim zdaniem rower typowo miejski z przeznaczeniem dla kobiet dobrze wykonany plusem są zamontowane światła i przy hamowaniu zapalajace się światło stop

Hi All. The bike arrived on planned day. Box was a bit damaged but bicycle wasn't harmed 😄 I did so far 30 km and I can't be more happy about my F20MAX. Money well spent.

Staff was prompt to reply on every enquiry that I had. Very good job guys.

I bought a bike for my husband for Xmas, I couldn't wait 3 months to give it to him and gave it as an early present, he's delighted with it. He doesn't have to waste fuel on the car to pop to the shops, it was delivered very quickly after I ordered it and it was an easy process.

After doing a lot of searching and reading I decided on getting the f20 master and after a month of using it I have no regrets. The bike came well packaged and was setup in 15 minutes. The quality of the bike is really good had squeaky rear brakes for the first week or so but knew they were just bedding in all good now Battery is true to what fafrees say got 140 km on a full charge my commute is 30 km daily with a lot of hills and the bike just glides up them effortlessly. Only downside to the bike for me is the saddle which isn't the most comfortable but overall I'm really pleased with my f20 master and would recommend

Looks nice and really comfortable to ride nice and smooth on the road. Very easy to use with great speed and very good range on the battery.im really happy with my bike.

Happy with FAFREES F20. Running smootly and good quality

I have been in communication with Fafrees. I am totally annoyed that the sales team told me I could use the old battery still working from my previous bike that was involved in an accident on my new bike. THAT IS TOTALLY MISLEADING.

Only Abby responded to me in a civil and courteous manner. All other replies were anonymous, perfunctory and hostile. Not pleasant.

No mudguards

I used 2 months well after that it showed error, so E version is not working now. I wrote pogo cycles hope they will send good answers

Were very pleasd with our fafrees f20, my husband and i have maken some kilometers on the bike, with oure friends de have also buyd 2 bikes the same as we have, and the delivery was quick, on our holiday adres in Spain...

Noisy from the day 7.

After a year the breaks don't work and the noise is just louder and louder.

The cables (that sits under the bike) are completely worn out. Terrible design

And the most dangerous of all is the throttle that don't stop when you stop pressing it. you have to pull back every time otherwise the bike won't stop. I almost suffered many accidents because of it.

FAFREES Hailong One Mountain electric Bike